This May 2024 message shows owner Phat Tran confirming awareness of a pending dishwasher purchase and installation, initially approved by phone in early May. Despite multiple follow-ups and the owner’s acknowledgment that he had spoken with the property manager, no repair or replacement occurred for over two months. The tenant had reported the broken dishwasher since March 2024, and this message proves direct owner notice and failure to act.
The failure to install the dishwasher for over two months after approval demonstrates constructive neglect and habitability violation under California law. The message also evidences breakdown of communication between the owner and the property manager, reinforcing the claim of negligent property management and breach of implied warranty of habitability.