This exhibit documents certified mail sent from Consensys Property Management to landlord Phat Tran regarding property management activities and maintenance billing. The envelope was postmarked on May 1, 2023, coinciding with active correspondence over unresolved habitability issues including mold and roof leaks. The communication confirms that Consensys was engaged as property manager during the period in which tenants reported these issues and sent certified notices. The manager’s subsequent withdrawal after this exchange supports the claim that maintenance and billing concerns were formally raised before the relationship ended.